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Avoid Financial Advice from Barclaycard

Posted August 14th, 2009

If you’ve ever had the fortune to have Barclaycard offer you a ‘helping hand’, beware. Barclaycard has launched a financial advice line, targeted at customers who are reaching their credit limit, or who are not clearing their debts each month.
Customers will be sent a text or telephoned by the firm and invited to discuss their situation.

Barclaycard said it will offer free debt advice and the option to reduce minimum payments.

However, financial journalist Tricia Phillips, of Your Money Questions Answered, thinks it’s a scam, designed to increase the profitability of Barclaycard: “The only winners from the scheme will be Barclaycard, as this is simply a way of reducing their exposure to bad debts.”

She also pointed out that reducing minimum payments will simply increase the time it takes for customers to clear their balance – increasing the overall interest paid and driving up Barclaycard’s profits.

To top this off, they’re also increasing the interest rates for customers who they perceive as at risk.

“In the second half of the year, there will be a limited number of price rises where we have a clear indication that potential risks have increased,” said Antony Jenkins, chief executive.

Nice one Jenkins.

Barclaycard offers are not particularly compelling, and if you’re unlucky enough to have dealt with the ‘customer service’ that they provide, you’ll no doubt be filled with murderous rage. If this sounds like you, it’s probably time to think about a credit card balance transfer. The Virgin Money Credit Card and the Halifax All in One Credit Card are the best deals on the market right now.



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